Skills in Mid-level Management
This workshop equips mid-level managers with the skills and
understanding necessary to fulfilling their crucial but often
misunderstood role.
Who should attend
Both new and experienced mid-level managers will
benefit.
New mid-level managers who:
- Want to excel at their new job
- Aren't sure how to handle some of their new
responsibilities
- Want to learn & network with their peers in other
organizations
Experienced mid-level managers who:
- Would like to enhance their skills
- Want exposure to the latest best practices
What you'll learn
This comprehensive workshop is designed around “real world” issues
and challenges that mid-level managers often find challenging.
The seminar uses a blend of theory, practice, and discussion and
includes several “real life” case studies. It also assumes that
attendees bring many relevant work experiences with them to class;
thus learning will also occur from sharing collective work
experiences.
Sample topics covered
Day One: Bringing Out the Best in Yourself
- The changing role of the mid-level manager
- Differences between leading and managing; why important
- Common hurdles facing state agency mid-level managers and
ways to overcome them
- Developing your personal influence as a leader – what it is
& why it’s important
- Learning “the language” of an optimistic leader; how to
maintain a positive attitude (for yourself and in front of
your people)
- Building credibility with your peers: why it’s important and
ways to do it effectively
Day Two: Bringing Out the Best in Your People
- How to build and sustain effective work teams: common
hurdles & how to overcome them
- How to empower the supervisors that report to you without
losing control
- Four steps to coaching the supervisors that report to you
- Managing by results – it really works! Learn why
results-based managing actually motivates employees and makes
your job easier too
- Role of mid-level manager in establishing & sustaining
meaningful performance efforts – how-to’s and common mistakes
to avoid
Day Three: Bringing Out the Best in Your Organization
- Creating a positive work climate & why it’s important
- Establishing organizational values – best practices & how-to’s
- Practical ideas for streamlining your organization
- Using systems thinking to improve your decision-making
- How to enhance perceptions of your organization
- Applying this workshop when back on the job
Added bonus: A copy of Precision Management by Rick Lynch is
included with course materials
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