By strengthening people's
self-image and self-esteem, these workshops
help participants to achieve more of their
full potential. The workshops help people
set goals, solve problems, manage time, establish
positive habits, and make more productive
and healthier decisions.
This workshop helps people develop positive
habits that will help them succeed in their
work and careers. While many people develop
habits that are destructive or that divert
their energies away from the attainment of
their goals, a few develop habitual ways of
behaving and thinking that drive them automatically
to success. In this workshop, participants
learn the nature of habits and identify habits
they have which may be getting in their way.
They learn how to break old habits of thought
and behavior and replace them with new, productive
This workshop improves participants' skills
in providing services to others, whether they
are clients of the organization or other employees.
It analyzes the components of customer service
and common reasons for failure in this area.
Skills learned include: communicating effectively,
analyzing customer needs, overcoming customer
resistance, dealing with difficult customers,
and service recovery. Armed with the skills
learned in this workshop, participants will
be able to provide service that produces customer
Do More With Less: Time Management
This workshop presents a very simple but
very powerful three-step system that enables
anyone to get more important work done in
a more efficient manner. Participants learn
how to make things happen instead of merely
reacting to external deadlines. They learn
to focus their energies on high-payoff activities,
increase their efficiency, block interruptions,
handle paperwork more effectively, and overcome
Working with Your Boss
This workshop helps people create a more
productive relationship with their supervisors.
It teaches employees how they can help their
boss be a more effective manager and how they
can get more satisfaction from their jobs.
As a result, the organization can move more
Personal Strategic Planning
In this workshop participants learn to identify
what they want in life and to make effective
plans to achieve it. Topics include goal-setting,
overcoming internal conflict, and action planning.
Getting Out of Your Own Way
For all of us, our beliefs about what we
can achieve can limit our possibilities. In
this workshop, participants learn how to identify
such limiting beliefs, how they work to limit
us, and how to establish a more productive
self-image. As a consequence, participants
are able to fulfill more of their true potential.
The difference between success and failure
often lies in a person's ability to keep going
in the face of life's inevitable setbacks.
This workshop presents a method for maintaining
an optimistic attitude in the face of adversity.
The four components of a positive attitude
are presented, and participants learn the
steps to go through to keep life's setbacks
from overwhelming them. The skills leaned
in this workshop help people to be positive
with themselves and others, even in difficult
This workshop helps participants identify
career goals, see how they can advance their
careers by producing in their present jobs,
plan for future movement, and overcome internal,
personal barriers to success. By gaining a
sense of career direction and control over
it, a person's morale and productivity are
increased. When employees are getting somewhere
in their careers, their organizations are
Maintaining a Positive Attitude
People find success easier when they have a positive attitude.
Our life experiences sometimes push us toward the negative,
however. This workshop equips participants with skills in
maintaining a positive attitude, even when things go very wrong.
By possessing these skills, participants will be able to maintain
their own positive outlook and motivate those around them to
keep trying in the face of adversity, thereby contributing to
better customer service and a positive atmosphere in their